I was at a lecture that Tom Peters gave at the Cass Executive Leadership Masterclass in 2015. Here are some of the things he said about the importance of first line leaders.
‘If the regimental commander lost most of his 2nd lieutenants and 1st lieutenants and captains and majors, it would be a tragedy. If he lost his sergeants it would be a catastrophe. The Army and the Navy are fully aware that success on the battlefield is dependent to an extraordinary degree on the Sergeants and Chief Petty Officers. Does industry have the same awareness?’ Continue reading