There is a large amount of money spent every year by organisations on recruiting and selecting the most appropriate staff for positions that arise. Organisations can, however, waste money in a number of areas if the successful candidate is unsuitable or leaves after a few weeks or months:
- Recruitment costs; for example the cost of adverts
- Induction training – the time and effort invested in training can be large. In the contact centre industry, for example, there is often high turnover of staff with new starters staying only a few weeks before deciding the role is not for them
- The costs of having to subsequently re-advertise the role and go through the whole process again.
What is often overlooked is the impact on staff who have been in the company for a longer period and who see a succession of new colleague join and then leave. The rapid turnover of new staff can clearly have a negative impact on morale within the work environment. Continue reading